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Business Renewals as a Strategy for Indonesian State-Owned Enterprises to Face VUCA

ZOOM– mot.sbm.itb.ac.id – As a response to State-Owned Enterprises (BUMN) in the technology sector facing conditions of volatility, uncertainty, complexity, and ambiguity (VUCA), they are implementing business renewal strategies by entering new fields outside their primary competencies. Interestingly, this strategy is implemented by several large state-owned companies in the energy, telecommunications, and defense sectors. Management of Technology Laboratory, School of Business and Management (MoT Lab SBM-ITB) responded to this condition by holding a national webinar with the theme “Technology-based Business Renewals of Established Firms” on Wednesday morning (6/12/2023) via the online platform Zoom. This event was attended by more than 170 participants.

This webinar presents top management from four state-owned companies, namely Sigit P. Santosa, Sc.D (Director of Technology and Development, PT Pindad), Oki Muraza, PhD (Senior Vice President Research, Technology and Innovation, Pertamina), Prasetiyo Raharjo, MT. (Tribe Leader Innovation Management, Telkom Indonesia), and Dr. Zainal Arifin (Executive Vice President of Renewable Energy, State Electricity Company (PLN)). Dedy Sushandoyo, PhD, Senior Lecturer at SBM-ITB and researcher at MoT Lab, moderated this event. The Dean of SBM-ITB, Prof. Pulung Nurprasetio, and Chair of the Innovation and Entrepreneurship Development Institute (LPIK-ITB) opened this webinar.

As the first speaker, Dr. Zainal Arifin from PLN revealed that PLN’s business renewals are carried out through exploitation and exploration strategies grouped into four sections: energy value providers, energy, home service providers, connected energy services, and beyond energy. One example of a program carried out by PLN is the construction of the Cirata PV Floating- 192 MW in the Cirata Reservoir, Purwakarta, West Java, the second largest PLTS in the world.

Second speaker from Telkom Indonesia

Prasetyo Raharjo, MT. from Telkom Indonesia, revealed that Telkom Indonesia implemented three strategies simultaneously: connectivity, platform, and service. One program Bernama Indigo runs is an external startup incubation for synergy and developing valuation. Telkom focuses on preparing digital talent and validating technology.

“Because of VUCA, we are developing a new business model, so we focus on preparing digital talent and validating technology” said Prasetyo Raharjo.

Third speaker from Pertamina

In his presentation, Oki Muraza, Ph.D. from Pertamina, revealed that Pertamina combines three strategies at once: maintaining Indonesia’s energy independence, launching domestic resources for energy self-sufficiency, and an energy transition focused on net zero emissions. One example that Pertamina has carried out is R&D in developing red and white catalysts for biogasoline.

Keynote speaker from Director of Pindad

Sigit P. Santosa, Sc.D. from Pindad, revealed that VUCA encouraged PT Pindad to create something new and valuable through downstream and commercializing research results. He said that Pindad carried out technology push and market pull strategies in parallel by trying to go into detailed design, which resulted in an economic multiplier effect of up to 12 times. PT Pindad is currently thriving in making combat and tactical vehicles, of which the Maung 4 x 4 Merah Putih is the latest product.

“Business innovation not only creates new products, but also new value through downstream and commercialization strategies”, said Sigit.

Dedy Sushandoyo, PhD. direct the discussion session

This event was closed by remarks by the Head of the SBM-ITB MoT Lab, Dr.rer.pol. Eko Agus Prasetio, MBA, with a question-and-answer session first.

Reporter: Uruqul Nadhif, MoT Lab SBM-ITB

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Activities Event

MoT Lab SBM-ITB Hosted Mini-Lecture with the Researchers from Twente University

BANDUNG, mot.sbm.itb.ac.id – Management of Technology Laboratory, School of Business and Management Bandung Institute of Technology (MoT Lab SBM-ITB) held a mini-lecture with researchers from the University of Twente, Netherlands. This event was held at the Kresna Lobby SBM-ITB on 11 January 2023. The event was welcomed by the Director of the MoT Lab SBM-ITB, Dr.rer.pol. Eko Agus Prasetio, MBA and then opened by Acting Vice Dean of Resources SBM-ITB, Dr. Ir. Ignatius Pulung Nurprasetio, M.SME. The lecture topic was “The Role of Technology in Addressing Societal Challenges” and was presented in English.

Amalia Suryani delivered a presentation about energy access in Indonesia.

Amalia Suryani, a researcher from the University of Twente, gave a presentation entitled “Co-creation for technological innovations in energy access, A transdisciplinary approach”. She explained about microgrids for energy access. A microgrid is an integrated energy system with three key elements (generation, storage, load): locally driven, distributed resources, and isolated or connected to the grid. Microgrids can supply electricity to a group of households, public facilities, and/or businesses. The speaker also gave his presentation regarding microgrids in Indonesia.

Maarten Appelman gave a presentation about the philosophy of technology.

Maarten Appelman, who is also a researcher from the University of Twente, in his presentation entitled “Philosophy of Technology, taking responsibility in a technological age”, cited the views of the famous philosopher Martin Heidegger. According to Heidegger, it is very important to understand how modern technology has changed our view of nature, and he fears that it will also make us see other humans as the same fixed stock. There is an intrinsic value to nature and people, and if technology has made us see nature as something we must defend, then we should be keenly aware that we might as well do the same for humans. Many philosophers have argued that Heidegger went overboard with this statement, but if we look now, some 60 years later, we can argue that he was quite right on this point.

Photo session with all participants

The SBM-ITB MoT Lab, in this event, conveyed to the participants that they had just published a book entitled “Transfer of Technology and Innovation for Business Transformation”. The authors of this book are SBM-ITB MoT Lab members, namely Eko Agus Prasetio, Uruqul Nadhif Dzakiy, and Dedy Sushandoyo. This event was attended by more than 50 people, both offline and online.

 

Reporter: Uruqul Nadhif Dzakiy

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Activities Event News

MoTLab Hosted Knowledge Cafe for Dissemination of Research Results from the Facebook Research Grant Awardees

BANDUNG, mot.sbm.itb.ac.id – Management of Technology Laboratory School of Business and Management, Institut Teknologi Bandung (MoT Lab SBM-ITB) in collaboration with the SBM-ITB Master of Science Management Study Program and Doctor of Science in Management (MSM-DSM) held a Knowledge Cafe on Tuesday (13/12/22) at the Kresna Lobby SBM-ITB . This event was held to disseminate the research results of the SBM-ITB academic community to the broader community. At the December 2022 edition of the Knowledge Cafe, the topic was “Business Agility During the Pandemic Era” presented by research grant awardees from Facebook (Meta), namely Dr.rer.pol. Eko Agus Prasetio, Dedy Sushandoyo, PhD., and Dr. Eng. Ayu Purwarianti.

The competitive research was one of five (5) winners out of 189 proposals from 39 countries for proposals funded by Facebook (Meta). The ITB researcher raised this research topic by tracing how agile business actors were during the COVID-19 pandemic. This research is motivated by the domino effect caused by the COVID-19 pandemic, which has forced many small and medium businesses to operate online. This research is divided into three approaches: qualitative, quantitative, and technical.

Prof. Tjandra opened the event

Knowledge Cafe event moderated by Dita Novizayanti, MSM. of the research team, opened by Plt. Deputy Dean for Academic Affairs, namely Prof. Tjandra Anggraini. In his remarks, Prof. Tjandra appreciated this event and was very impressed with the achievements of the research grant awardees from Facebook. He especially hoped that this dissemination event could motivate the participants who attended to be encouraged to apply for a similar research grant. “Hopefully, the sharing provided by the resource persons can motivate all of us to try for research project proposals by looking at the trick,” hoped Prof. Tjandra.

Presentation of Three Research Approaches

After the remarks, the event continued with presentations from each research team coordinator. First, Dr.rer.pol. Agus Prasetio, MBA, gave a presentation on the quantitative research approach. In his presentation, he pointed out that implementing operational agility in a business is proven to increase customer value results only when digitalization is implemented. This relationship can be strengthened by increasing engagement with local tourism communities (POKDARWIS). Implementing customer agility improves customer value outcomes only when a high degree of digitization is implemented. This relationship can be strengthened by increasing engagement with the POKDARWIS.

From these findings, it is suggested that homestay business actors collaborate with POKDARWIS in each region. Specifically, in the case of areas with low potential for digitization implementation, procedures to maximize operational agility are required. Meanwhile, in the case of areas with high potential for digitalization, techniques are needed to strengthen customer operations and agility.

Dr.rer.pol. Eko Agus Prasetio delivered an opening presentation

Second, Dedy Sushandoyo, PhD. for a qualitative approach. In his presentation, he explained that this research investigates how big data and organizational processes affect a company’s business agility. The business agility referred to in this research is a company’s ability to improve product performance and create new businesses. This research takes case studies at four startup companies as case studies, namely eFishery, Credibook, Kazee and Prosa.ai, and a survey of homestay owners and managers in Indonesia in the 2019-2021 period with 350 respondents.

The findings from this research indicate that startups with a middle to lower target market need more data from non-application instruments than application data. Big data generally affect organizational processes (Organizational Process), and these administrative processes affect business agility (Business Agility). In addition, the involvement of top management was also found to affect business agility, specifically how companies can create new business.

The second presentation was from Dedy Sushandoyo, PhD.

This study’s results suggest that company management can determine a big data strategy by considering the functions and characteristics of the application and non-application data. This determination can be based on the company’s need to create a new business or improve product quality. In addition, it is expected that top management can manage their organizational processes in determining business agility in an era full of changes.

Third, Dr. Eng. Ayu Purwarianti for a technical approach using artificial intelligence technology for media monitoring. This research retrieves data from online news from Kumparan, Kompas, CNBC Indonesia, CNN Indonesia, Detik, and Republika in 2020-2022. The data collection uses relevant predefined keywords but has several limitations because it is still in the preliminary stage. Then the data will be further analyzed using AI technology to obtain information on sentiment concepts, suggestions, etc.

Dr.Eng. Ayu Purwarianti delivered the presentation online

From the media monitoring, 1,540 data was obtained with 17,017 concepts (3,776 positive concepts, 6,498 neutral concepts, and 6,743 negative concepts) which provide the following insights. First, the discussion regarding businesses/UMKM/homestays that are losing money/bankrupt/out of business/affected by Covid is slowly decreasing. When viewed from a comparison of negative and positive sentiment, in 2022, it will start to decline, namely around 1.5: 1. Unlike the previous two years, the proportion of negative sentiment was 2 times more than positive sentiment. Second, the concept that appears most frequently is `UMKM.` This shows that the MSME sector was the news that existed during 2020-2022 related to the impact of covid/pandemic/etc, which caused the most losses/bankruptcy. Then, let’s look at sentiment distribution on the MSME concept. It shows that negative sentiment dominates other emotions, even neutral views.

Encouragement of Research Dissemination to the Public

After the explanation from the research team’s coordinator, the event continued with a question and answer session. Participants enthusiastically asked research questions to the speakers. This Knowledge Cafe event will likely increase the number of civitas researchers utilizing international research funds in the future. In addition, it is necessary for academics to regularly disseminate research to the public so that the intellectual benefits of developing knowledge can educate the nation’s life.

Anton Herutomo, doctoral student of SBM-ITB, opened the Q&A session
Photo session with the all participants

In particular, the Director of the MoT Lab, in his closing remarks, revealed that through this event, the researchers received input to further elaborate on the research that is currently being carried out. He also said that during the event, the speakers enjoyed the discussion process because this event was festive. “From this event, we get important things that will be elaborated in more detail for our research. We also enjoyed the discussion during this event“, said Dr.rer.pol. Eko Agus Prasetio.

This inaugural Knowledge Cafe was held in collaboration between community members and research assistants from the SBM-ITB MoT Lab, MSM-DSM Study Program, SBM-ITB Markom, SBM-ITB Sarpras, and sponsors, namely Facebook (Meta) and Golden Bridge Specialty Coffee.

 

Reported by: Uruqul Nadhif Dzakiy